Terms and Conditions of Marina Use
Please print and sign this .pdf version of our Marina Terms and Conditions, and return it to the office to show that you are aware of the yard terms of use. This signed copy will be kept on file.
- All customers must have proof of valid insurance. A copy is required to be kept on file at the Marina office. Service providers working in the yard must have valid proof of insurance. Any Service Provider or person doing work on vessels brought in to the yard by other than GRM, must have proof that the boat owner's insurance policy will cover them for injury or damages to persons or property resulting from this individual. Gold River Marina (GRM) waives the responsibility of either Preferred Service Providers or customer actions, resulting in injury, death or damage to persons who are not properly covered by insurance.
- GRM is not responsible for fire, theft, vandalism, wind, ice, snow, or water damage and the owner agrees to hold the yard harmless in the event of such occurrences. It is strongly recommended that those with stern drive rent or purchase stern drive locks to prevent theft, or remove the out drive completely for the storage season. Stern drive locks are available for a rental price of $25/season. Available numbers are limited so please pre-book. All electronics should be removed from vessels as they are a target for theft and are the responsibility of the owner to remove.
- GRM reserves the right to move or relocate any boat if it's present location indicates a safety risk to the docks or other customers, or threatens to impede in the daily efficient running of the marina. GRM is not responsible for damages done to vessels caused by banging against docks or fingers.
- All customers are required to provide a current credit card as security against payments in default of more than 30 days. Terms are COD, and payment for services is due upon receipt and are accepted by cash, cheque, and debit, Visa or MasterCard. Accounts must be cleared before additional services will be carried out. Refunds will be in the form of credit on account. Cash refunds will be determined on a situational basis to be determined.
- Work orders must be returned to the office signed. If there is no work order, no work will be carried out. If there are no "extra" services other than haul, storage or launch, the work order must be signed and returned. Scheduled hauls or launches will also be postponed until the office receives a signed work order. Any boat owner whose vessel requires work to be done at the dock will have to make arrangements with GRM to rent a space at a rate to be determined according to the work required.
- Due to limited size it is sometimes necessary for us to use a seasonal dock space as a temporary holding space for recently launched boats. We will make every effort to have your rented space ready for your arrival. Boaters not renting seasonal docks have three days grace, including the day of launch, to remove their vessel from the docks. After the grace period is up, the daily dock rental charge will apply.
- It is not acceptable to offer the use of a dock to a third party, without the permission of GRM. Transient boaters must register with the office if arriving during office hours, or call ahead to reserve a space.
- Pet owners are asked to use the provided bags to clean up after their pets. Any dog acting in an aggressive manner to other dogs or persons in the yard must be kept on a leash at all times.
- All garbage is to be put in the garbage cans provided by the dock. Recycle rules are to be respected and garbage is to be disposed of appropriately. Vessels are not permitted to discharge waste within the marina area. Sea toilets are not to be operated at the docks. Public washroom facilities are available during office hours and after hours for dock rental customers. At no time should batteries/hydraulic/oil/dangerous fluids be disposed of in the garbage. Please see Darrin for assistance with disposal. Using a drop cloth is mandatory while scraping or painting the bottom of vessels and they are available for rent from GRM.
- This is a privately owned working boatyard. Parking is at your peril. If a car is parked and left unattended and will impede the daily course of the yard, GRM reserves the right to have the vehicle towed at the owner's expense. Any damage to vehicles caused by equipment or property of GRM is not the responsibility of GRM. Parking is prohibited on the apron by the Marine Store and fuel tanks, except for a 15 minute maximum to load and unload.
- Parking is prohibited in front of inside storage buildings and between the main building and the railway. GRM does not provide customer parking or parking for customer guests. If cars are to be left for extended periods, please check with the office to see where to park. Again... Parking is at your peril.
- Young children must be under the supervision and responsibility of an adult at all times. It is recommended young children and those that cannot swim be wearing a PFD at all times when around the docks.
- No running is permitted on the docks.
- Within the marina area, motorized vessels are asked to travel at a slow speed so as not to leave a wake.
- Please maintain that all cords and hoses are unplugged and coiled when not in use.
- All electrical cords must be without breaks in insulation.
- Vehicle speed in the yard is 20km/h maximum. Please be aware, we have boats, children, deer, dogs and any number of other things that might jump in front of you.
- Boats being moved on our trailers have the right of way around the yard.
- Persons not employed by GRM must not, under any circumstances adjust, relocate, reposition or otherwise alter the jack stands under any boat, once it has positioned by the yard manager.
- Launches will be scheduled using the position in the yard, (last out, first in) and although we do try to accommodate each owner individually, if you are in the front of other boats, please be prepared to launch early in the season. There is an equipment rental fee of $60 plus 1 hour's labour of $35 to move a boat out of the way.
- Deep draft boats (6' and over) have priority on the highest tides and will be scheduled according to GRM schedules.
- GRM cannot give exact times of launches or hauls. Please have your boat ready for the scheduled day. Removal of sails is a service we can perform, but there will be an hourly cost of $50/hr associated with that service. Launches booked by customers with less than 1 week's notice to GRM will be subject to a $25 administration fee.
- GRM must have access to your boat, so please leave a copy of keys with Darrin or Tanya. If we don't have access, we will not perform the required service (launch or haul). We will postpone the launch and it will be rescheduled for the next available slot once we have received the keys.
- Docks being stored at GRM will be picked up from the customer residence only after all boats have been hauled, and at our convenience. They will be removed from the water along with the GRM docks, as part of the quoted cost.
- Any person requiring earlier haul out or later delivery of docks than at the convenience of GRM will be responsible for the cost of the boom truck rental which must be brought in for that purpose and any associated costs with the positioning of docks for storage, or any associated costs to launch private docks.
Please print and sign this .pdf version of our Marina Terms and Conditions, and return it to the office to show that you are aware of the yard terms of use. This signed copy will be kept on file.
